The increasing use of electronic communications presents a number of challenges to the traditional mailroom service model. A traditional mailroom is intended to handle physical correspondence only and electronic documents must be processed separately or printed out before being integrated into the mailroom system. However, the printing, storing, indexing, archiving, and general management of these documents can be a costly and time consuming process. As a result, businesses are now seeking to increase operational efficiency and reduce costs by switching to a digital mailroom model.
The digital mailroom offers a number of key benefits, including flexibility, scalability, cost savings, and a reduction in a company’s environmental impact as a result of needing to physically transport documents. The digital mailroom maintains the integrity of paper systems, but adds speed and scope to allow consistent handling of digital documents. This digitization overcomes the challenges of dispersed businesses, increasing compliance regulations and the demand for faster customer service.
By outsourcing traditional mailroom activity to a digital model, managed by a specialist organization, companies can focus on their core business activities while enjoying cost savings and efficiency benefits.
In collaboration with an innovative partner, who is also a customer, iBridge provides every aspect of mail capture, processing, and digital delivery to large and medium-size businesses across the country.



